When you're running a restaurant and trying to manage the abundance of moving parts, people, and expectations, problems always seem to arise despite even the best laid plans. But having managers and leaders who can focus on solving these problems before they become full-blown — and doing so without procrastinating or making excuses — will be a huge boon to you, your team, and customers.
Here are seven traits and characteristics to look for in skilled problem solvers.
1. They seek opportunities in the midst of chaos.
Problem solvers tend to enjoy the challenges that problems can present. Instead of throwing their hands in the air and accepting an outcome as it comes, they look for opportunities to shift the dynamic. Whether that means a chance to train the team on a new skill or simply reframe expectations, they manage to weave positivity and education throughout the experience.
2. They develop realistic solutions.
Although finding a solution to each and every problem isn't necessarily easy, skilled problem solvers are often able to transform vague ideas into realistic solutions. And if a permanent solution isn't in the cards at the moment, they find a temporary one to satisfy the most critical needs.
3. They can reproduce results.
For lack of a better phrase, problem solvers aren't one trick ponies. They have a proven capability to provide viable solutions again and again in a number of different situations. Everyone can wager a lucky guess now and then, but those who are truly talented at solving problems find repeated success.