For many restaurant owners and operators, the first quarter means it’s time for the completion of annual employee performance reviews. And when you’re facing the task of writing reviews for, potentially, dozens of employees, it can be daunting.
But I like to look at performance reviews in a different light – more of an opportunity than a task. These seven tips will not only make the process less stressful, but more effective to
1. Have a conversation.
I’m a huge advocate of conversation-based practices in the workplace. And the basic premise of a conversation is that you both talk and listen. Too much talking on your end will shift the dynamic towards a lecture, leaving the employee feeling like they were reprimanded rather than encouraged. Encourage the employee’s input too.
2. Surprise-free zone.
In general, new information shouldn’t be presented during the performance review meeting. The goal is for the employee to hear about positive performance or areas of improvement prior to this meeting. Remember, effective managers don’t withhold this type of information. Instead, they discuss both positive performance and areas for improvement regularly, even daily, with their staff.