Finding and hiring a world-class team sets the stage for long-term success. In this 5-part series over the next month, we’ll discuss the latest techniques, tips, and protocols that should provide you with a pool of incredible candidates.
In any business, finding and hiring the “right” people is a key differentiator between those entrepreneurs who achieve success and those who don’t.
But the importance of this factor is multiplied dramatically in the restaurant industry, precisely because those same employees quickly become the face of your business during their frequent interactions with customers.
Determine Your Staffing Needs
Before you can seek out new hires, you’ll need to determine what your staffing needs are. It can be helpful to consider the following factors:
- What are your projected sales? Essentially, how much of your revenue can be invested in staffing?
- What are your hours of operation? If you’re only open for dinner, your staffing needs will vary drastically from those establishments requiring coverage twelve or more hours per day.
- Do you have seasonal concerns? Consider how holiday events and patio seating can affect your staffing needs.
- What are your busiest times of the day? In some restaurants, breakfast coverage may actually require higher staff counts than lunch and dinner.
If you’ve been in business for a while, this is where data comes into play and can be extremely useful. You can look back over the past year’s sales, receipts, number of employees on the payroll during certain seasons, etc.
But, if you’re just starting out, you won’t have that data to rely on. Instead, do your best to estimate your figures, some of which will be found in a well-crafted and detailed business plan, and be ready to adjust frequently. That means, the first year of operation, you’ll likely be reviewing and adjusting numbers monthly.
Embrace the Process
Finding the right staff can be a chore for any restaurant owner/operator. Time is a precious commodity and it’s challenging to dedicate the necessary attention to the process. Plus, it can be overwhelming for restaurateurs to know where to even begin the process of finding the best talent.
It may be tempting to dive in and just start talking to prospective candidates, but we encourage you to step back and complete this first step of determining your needs before moving on to the next.