If there is one common theme woven into the fabric of each successful restaurant, it's that having human resource systems (AKA people systems) in place along with strong company leadership are at the core of their achievements. While getting this formula worked out in your own restaurant is challenging at first, nailing down these two components is an absolute game-changer.
It's time to let go of the notion that the food or the location is what makes or breaks a restaurant. Those are certainly important pieces of the puzzle, but establishing tried-and-true people systems and developing leadership is actually, in my experience, a far greater indicator of long-term success.
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Legal Disclaimer: The information I publish is not legal advice but rather is intended to prompt a discussion on best practices in human resources. Further, federal and state laws are amended frequently and vary significantly from jurisdiction to jurisdiction. Therefore, the published information may not be current at the time that you read it or it may not be applicable to your jurisdiction. As such, you should not rely upon any of the published information without first consulting directly with Restaurant HR, legal counsel, and reviewing your local, state, and federal laws as well as any applicable industry practices and company policies.
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